Effective Written Communication in the Shipping Industry Central Area, Central

Course details

This course is designed to explain the importance of the use of correct English Grammar in daily shipping business transactions and communications.  In addition, some techniques and useful pointers in writing telexes, letters and memoranda, as well as presentation and analysis of numerical data in shipping situations, will be explained.

Course Outline 

• Grammar in Business Correspondence:  Quick revision of English Grammar with special emphasis on common errors 
• Some additional grammatical points:  Articles, punctuation, phrasal verbs, local usage 
• Style in Business Correspondence 
• Memoranda and letters in a shipping environment 
• Effective Telex-writing in shipping 
• Communication of numerical information in shipping

Course Methodology     

This course will consist of lectures-cum-workshops. Practical work will centre around written communication exercises based on case studies from shipping management. At the end of the course, there will be a proficiency test and an evaluation and feedback session.

Target Participants     

Management trainees, secretaries, supervisors, junior executives and new entrants from shipping agencies, freight forwarding, trading and stevedoring companies.