CERTIFICATE IN PERSONAL SELLINGSKILLS Central Area, Central

Course details

What will I learn?

1. Identify customers and their needs
2. Marketing sales presentation and organizing demonstration
3. Receiving and attending customers
4. Handling customer objections
5. Using selling aids
6. Collecting data for marketing intelligence

Entry Requirements

Camford International College is dedicated to providing superb higher education to outstanding students from all backgrounds. CIC qualifications are open to everyone who is at least 16 years old and above with a mediocre of English. The syllabus builds step-by-step and you will develop your knowledge and skills as you progress through the qualification.

Who should take this course?

This course is very easy to understand and the learners can learn from it without having difficulties regardless of their educational background. This course is aimed tonovice and experienced sales personnel from different industries including property, insurance, direct sales, network marketing, corporate sales, etc.

How will I benefit from taking this course?

After completing the course, the learners will have the benefits mentioned below:

1. Identifying and determining customer needs
2. Displaying and demonstration methods
3. Making sales promotion
4. Handling credit and collection
5. Salesmanship
6. Knowledge of sales promotion schemes
7. Analyse customer motivation and behavior
8. Ability to communicate effectively
9. Ability to listen and understand customers location merchandise
10. Ability to demonstrate the practice use of products
11. Ability to explain and demonstrate the products
12. Skill in assessing customers preference
13. Skill of displaying goods

This intensive driven program teaches skills that boost sales and profitability through an increased understanding and implementation of the need-satisfaction sales process. Participants learn how to concentrate their focus on each client’s particular situation needs, vision and other opportunities to increase business. This course enables participants to determine how their company and product/service can provide meaningful value to a client even in a competitive or saturated market. The classroom exercises through industry-specific role-plays, guarantees each attendees perform to be translated from the classroom to their real world client-driven environment.

Course Outline

The certificate series consists of the (4) areas listed below, totalling approximately 8 hours of learning.

• How to be a good Salesman
  1. Personality
  2. Emotions
  3. Skills
  4. Learning
  5. Listening
  6. Helping
  7. Competing
• Persuation Techniques & Selling Skills
• Sales Process
  1. Pre-qualification
  2. Information
  3. Appointment Setting
  4. Preparation
  5. Meeting
  6. Proposal
  7. Follow up
  8. Sign up
• Public Speaking
• Knowing the basic rules in the sales industry
• Understanding the Sales Market
• Possessing the right sales market
• Customer Behavior
• Customer Service
• Boosting your enthusiasm in Sales
• Self-Management Hints and Tips
• Avoidig the uneccessary common mistakes
• Common Sales Growth Challenges and Brief Descriptions of Solutions

How will I be assessed?

The assessment will be attendance-based criteria. At the end of the course, those who meet 75% attendance will be issued the Certificate of Attendance and Letter of Certification.