- Duration: 2 Days
Course details
This course is developed to enable an individual to acquire supervisory skills and knowledge in supervising and implementing work improvement processes in the workplace. It is suitable for supervisory/managerial staff in service-related jobs like IR technicians, manufacturing, logistics and real estate maintenance and management.
PROGRAMME OUTLINE
1. Plan work improvement activities
- Organisational goals
- Team’s key performance indicators
- Principles of continuous process improvement
- Communication modes and barriers
- Roles and responsibilities of work teams
- Resources requirements for work teams
- Importance of an action plan
- Structure of an effective action plan
2. Implement work improvement processes
- Applications of continuous process improvement techniques
- Purpose of control mechanisms
- Ways to resolve issues related to implementation of improvement activities
- Purpose of training and facilitating the work teams
3. Standardise improved work processes
- Methods of evaluating the work teams results
- Format of a report
- Purpose of documenting changes in work processes
- Types of stakeholders
Course Location
About SMF Centre for Corporate Learning
The Singapore Manufacturing Federation (SMF), formerly known as the Singapore Manufacturers' Association, was first established in 1932. Its main aim is to champion the Singapore manufacturing sector. With a membership of over 2,800 corporate members ranging from MNCs to SMEs, SMa carries out a myriad of activities to enhance the competitive edge of our members.
See all SMF Centre for Corporate Learning courses- SGD 368
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