Course details

In this very competitive age, you need to have an innovative approach to sales, marketing and management in order to succeed and outlast competitors. The best way to stay one up on the competition is to be come proficient at selling, which not just include sales-related techniques such as presentation and negotiation, but also performance measurement and people handling skills. This programme aims to deliver a broad spectrum for a company's sales development journey.

PROGRAMME OUTLINE

  1. Introduction to Sales
  2. Before you start : what to get ready for (Vision, KPI, etc…)
  3. The Sales formula
  4. How to get the liking and respect
  5. The Analysis of Sales Motivation
  6. How to Sell Yourself
  7. Your Attitude : How to Be Positive?
  8. Features and Benefits
  9. Sales Obstacles
  10. Two Groups of Sales Technique
  11. The ERD Curve
  12. Face to Face Selling Strategies
  13. How to sell during tough times
  14. What Buyers Worry About and What They Want
  15. Biggest mistakes from Sales personnel
  16. Biggest mistakes a Sales Manager can make
  17. Forecasting Techniques
  18. Communication and Presentation Skills
  19. Negotiation Skills
  20. Incorporating Questioning & Answering Techniques
Updated on 08 November, 2015

About SMF Centre for Corporate Learning

The Singapore Manufacturing Federation (SMF), formerly known as the Singapore Manufacturers' Association, was first established in 1932. Its main aim is to champion the Singapore manufacturing sector. With a membership of over 2,800 corporate members ranging from MNCs to SMEs, SMa carries out a myriad of activities to enhance the competitive edge of our members.

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