Implement Business Process Reengineering Bukit Merah, Central

Course details

Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes, to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service and speed. BPR advocates that enterprises return to the basics and reexamine their very roots and aim for total reinvention. BPR redesigns strategic and valueadded processes that transcend organisational boundaries.

COURSE OUTLINE

Plan process re-engineering strategies for business

• Initiate reengineering project
• Identify and select processes for reengineering
• Map processes using process chart
• Identify value added and non-value added activities within a process
• Evaluate the process in term of cost, duration and service quality
• Benchmark process within the industry
• Reengineer the processes to meet business objectives
• Verify new process with stakeholders

Implement process re-engineering strategies in an organisation

• Develop a reengineering project plan
• Simulate the new processes for optimum results
• Map existing skill sets to new skill sets
• Structure the organisation and jobs to support the new process
• Replace old KPIs with new KPIs to support the new process
• Introduce change management
• Critical thinking
• Conduct post reengineering review
• Initiate new continuous improvement programs