Diploma in Travel, Tourism & Hospitality Bukit Merah, Central

Course details

This course will prepare students for a successful career in Travel, Tourism & Hospitality management. Different teaching methods are used to provide opportunities for inpiduals to develop and enhance their business knowledge and competencies in the Travel, Tourism & Hospitality industry.

Learning Outcomes

• Develop a good foundation of travel and tourism skills and knowledge in order to progress to higher skills acquisition in the travel and tourism industry.
• Analyze strategic issues related to the travel and tourism industry;
• Gain an overview of marketing and management principles and practices in the context of the tourism industry.
• On completion of the diploma course students will be awarded a Shelton Diploma in Travel, Tourism & Hospitality and can proceed to pursue their Shelton Advanced Diploma in Travel, Tourism & Hospitality programme.

Aims

The main emphasis of the course is to give students the best possible preparation for a successful career in tourism and hospitality management. Lectures on international case studies, group discussions and activities used throughout the course provide opportunities for inpiduals to apply their learning, to develop and enhance their business knowledge and competencies in tourism and hospitality industry.

At the end of this program, students will be able to:

• Develop a good foundation of travel and tourism skills and knowledge in order to progress to higher skills acquisition in the travel and tourism industry. 
• Analyze strategic issues related to the travel and tourism industry; 
• Gain an overview of the marketing and management principles and practices in the context of the tourism industry

Module Synopses

Financial Accounting

This module is designed to provide students with an understanding of the theoretical framework of accounting and the principles underlying accounting statements, preparation and presentation of financial statements for various forms of organizations and the ability to evaluate the performance and financial position of organizations from their financial statements.

Business Management

This module is designed to provide the students with an understanding of the functions of management, evolution of management theory, the organizational environment and the concepts of leadership and motivation.

Fundamentals of Marketing

This module aims to investigate the principles that underpin the marketing process and how they apply in business. It is a broad-based unit providing a general overview of marketing for all students and a foundation for further study in the specialist area of marketing

Quantitative Techniques in Business

This module is designed to enable students to achieve an overall understanding of how and why statistics and mathematics are used in economic and business decision, and to demonstrate the ability to collect, present, analyze and interpret quantitative data using statistical techniques.

Human Resource Management

This module aims at providing an understanding of the human resource function of management through the consideration of systems and frameworks, which create and sustain the employment relationship within the organisation.

Fundamentals of Travel Tourism and Hospitality

This module is designed to enhance the knowledge and concepts acquired at the certificate stage. It will involve greater analysis and evaluation of principles and concepts resulting in a critical examination of the role of tourism within the global context.

Tourism Geography

This module is designed to develop the student's knowledge and understanding of the basic component of geography in relations to tourism. The learning objectives of this module include imparting knowledge on the importance of understanding geography to tourism, the map and its components, features of Asian and world geography and the various tourist destinations all over the world.

Planning for Travel Tourism & Hospitality

The aim of this module is to increase student's awareness of the need to plan and manage tourism at all levels, within a national, regional and local framework. The intention is to show that with focused planning, the negative impacts of tourism can be kept to a minimum.

Assessments

The 8 modules are assessed by a written examination or written examination and Assignment. Examinations are held for 3 hours duration for a maximum score of 100%. The examinations are held at the end of each module and re-sit examinations are conducted after the assessment and award board meetings which are held 3 times each year.