Apply Teamwork in the Workplace Central

Course details

This course is developed to enable an individual to acquire the skills and knowledge in applying team work at the work place. It is a systematic approach that workers can use to make incremental and breakthrough improvements in processes that produce products and services for customers.

This course is specially developed by the Singapore Workforce Development Agency (WDA) to facilitate approved organisations under the Singapore Workforce Skills Qualifications System (WSQ) scheme in training and preparing their staff to achieve the Statement of Attainment (SOA) for the competency unit “Apply teamwork in the work place.”

COURSE OBJECTIVES

At the end of the training program, the participant will be able to:

1. Assist team in defining team purpose, goals and objectives in relation to strategic plan
2. Assist establishment of team timeframes, tasks, resources, accountabilities and monitoring and review processes for operational activities
3. Provide support required by team to achieve outcomes
4. Assist development of strategies for ongoing team participation in planning, decision making, communications and operations
5. Assist in developing a cooperative and participative environment/ culture and provide feedback and support in order to resolve problems
6. Assist in maintaining open two-way communication between team and management for transfer of information and resolution of problems
7. Assist in identifying team learning and development needs and plan to address them
8. Undertake formal and informal learning opportunities to address team development needs

COURSE OUTLINE

1. Participate In Team Establishment
2. Participate in developing a team culture
3. Communicating with Team Members
4. Assist improvement of team performance