Course details
Outline of the Training
Module One/Sticky Situations and how to Lead Professionally
- Leadership is an attitude not a managerial level
- Cultural leadership, managerial leadership and operation leadership
- Leading a newly hired staff and the art of directing them
- Leading a trained staff and the art of coaching them
- Staff needs supporting, what is the professional steps to follow in supporting
- How to delegate, when and who?
Module Two/Empowerment and Motivation
- Six steps to empower your staff
- Five stages of implementing empowerment
- Difference between empowerment and motivation
- Criticism is the chore of leadership attitude
- How to give and receive criticism professionally
- How to speak in confidence to get the job done
- Speak positively, powerfully, precisely, and persuasively, the power of the 4Ps
Module Three/Professional Keys of Leadership
- Key characteristics of effective leadership skills
- Leadership and management is an attitude not a professional post
- Recognition, redirect, reprimand and regression: leadership effective 4Rs
- Staff needs ARIA (authority, resources, information & accountability)
Module Four/SDWT (Self Directed Work Team)
- SDWT is a scientific management
- Weaknesses and strength of SDWT
- Problems of SDWT
- Cycle of SDWT maturity
- Five stages of SDWT implementation
- Challenges of SDWT
- Difference between SDWT and Traditional leadership
- Sheep herding vs. Shepherding
Target Audience
- Middle management
- Branch managers
- Leaders and supervisors
- Senior Professionals at the work place
- Training group is not to exceed fifteen
Methodology
- Group exercise
- Games
- Group discussion
- Video tapes
Course Location
About Protocol & Etiquette Academic Centre of Excellency
It is the sole and pioneer Protocol and Etiquette Academic Centre of Excellency in the Middle Eastern market. It is newly implemented in the training domain to provide training, recruitment. and business development and consultations to any organization in the Middle East.
See all Protocol & Etiquette Academic Centre of Excellency courses- Service Leadership StudyHubEGP 671
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