Setting Up a Training and Development Process

Course details

The training and development function is an important part of human capital management. Starting from recruitment, training needs may exist as employees are expected to deliver performance based on established goals and standards. Without an established procedure, organisations may risk not intervening with appropriate actions to close performance gaps.

Even as employees are sent for training, organisations need to justify that training is the correct solution to the performance problem such that the training investment is worthwhile.

This course aims to share with participants the necessary policy and procedure, tools and techniques to set up this empowering function within human capital management.

How Will You Benefit?

After the workshop, you will be able to:

• establish the procedure of training needs data collection
• differentiate the types of training needs
• verify training as solution to performance gaps
• develop the individual development plan
• evaluate training programmes based on the Kirkpatrick model

What Will You Learn?

Overview of training and development process

• purpose of training and development
• policies and procedures
• budgeting and monitoring

Training Needs Analysis

• organisational training needs
• employee category training needs
• job level training needs

Performance Gap Analysis

• Mager's performance gap analysis flowchart
• non-training solutions
• data collection and compilation
• developing individual development plan

Evaluation

• Kirkpatrick's Four Levels of Evaluation
• forms and process