Course details

Today, service partners play an important role in every business. Establishing and maintaining the service partnerships are the strategic platform for sustainable growth and for continue improvements in the company’s competitive edges.

The Service Partnership Course is a one-day course offering a practical, accessible introduction to establish and maintain relationships to enhance service excellence. It involves assessing the effectiveness of service partnerships and implementing continual improvements to strengthen relationships with service partners.

What you will learn:
1) Establish and maintain relationships with service partners
2) Assess performance of service partnerships
3) Implement continual improvements to strengthen relationships with service partners Updated on 21 August, 2025

About STS Academia

At STS Academia, we turn knowledge into action that transforms lives and drives quality. STS Academia is a leading learning provider dedicated to advancing excellence in infection control, healthcare quality, safety, and personal development. We believe that better knowledge leads to better care—and better lives. Our mission is to equip individuals and organizations with the expertise, tools, and confidence to turn learning into meaningful action. Through evidence-based, engaging, and practical training, we help healthcare professionals, caregivers, and lifelong learners meet industry standards, embrace best practices, and foster a culture of continuous improvement. From preventing infections and enhancing patient safety to building leadership skills and improving workplace practices, our programs are designed to make a measurable difference in outcomes and impact.
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