Today’s workplace is a complex environment. Teams are geographically distributed, mobile and cross-functional collaboration is a daily requirement. Despite technological investments, most organizations struggle to provide effective collaboration tools to connect their employees and even their customers and suppliers. Customers need helping selecting and implementing a solution that increases productivity and drives business performance. The Selling Microsoft Lync workshop has been designed to help sales professionals understand how to start conversations with their customers about bringing collaborative communication together in a single interface, deploying it as a unified platform, and administering it through a single management infrastructure.


  • The competitive advantages of Lync
  • Identifying opportunities to start Lync conversations
  • Asking questions to uncover and/or confirm business needs
  • Creating a Lync business vision

Global Knowledge is the worldwide leader in IT and business skills training. They deliver via training centers, private facilities, and the Internet, enabling their customers to choose when, where, and how they want to receive training programs and learning services.

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