Course details
Objectives :
- Introduce participants to the role of secretarial and office management in the administrative information system and in the business world.
- Familiarize participants with the administrative, technical and technological skills required for the modern secretarial work.
- Inform participants on the role of public and human relations and effective communication in the success of the secretarial and office management.
- Familiarize participants with time management, organization and how to plan for the work of secretarial and office management.
Contents :
- Secretarial and administrative information system.
- Secretarial skills:
- Management skills.
- Technical skills.
- Altknulchih skills.
- Planning for secretarial work.
- Time management.
- Communication and dealing with others (Director, colleagues, customers).
- Practical examples and exercises.
Course Location
About Institute of Banking Studies
The Central Bank of Jordan began in 1965 to study the necessary means of setting up a team for theoretical and practical training aimed at promoting human cadres of the banking and financial sector and study its employees needs and satisfy their desires to advance their scientific and practical abilities . These efforts culminated in the creation of the Institute of Banking Studies in accordance with Article (37) Paragraph (d) of the Central Bank of Jordan Law and in accordance with the Institute,s Articles of Association No. (69) issued on 1970. The Institute was officially inaugurated on October 9, 1971 and was housed then at the Central Bank,s premises.
In the early 1990,s , the Institute witnessed a new stage ; the construction of the Institute,s permanent headquarter in Tla,a Al Ali , a suburb of the capital Amman . The complex was constructed on an eight dunums plot of land and comprised of administration units, academic and training activities halls, library, laboratories, cafeteria, health clinic and a multipurpose hall. Also , the Institute has two branches, one in Irbid and the other in Aqaba. The purpose of these branches is to widen the distribution of academic and training activities conducted by the Institute to cover the various regions of the Kingdom.
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