Excellence Training Centre Secretarial Skills Excellence Training Centre
Price: AED 1,000

Course details

Develops excellent office skills, including filing, preparing for meetings, dealing with people, both on the telephone and face-to-face, exceptional interpersonal abilities, and first class business writing and communication that support office Professional to maximize the input to the manager, team and organization
Course includes:
  • Pre Training Assessment
  • Comprehensive training material
  • Certificate of completion attested by KHDA
  • Option to choose from our best suitable class timing in the morning, evening or on weekends.

What will I learn?
  • Secretarial & Administrative Role (Responsibilities, Skills, Qualities) 
  • Developing A Professional Image (Professional Appearance, Timekeeping & Punctuality, Office Ethics
  • Prioritization and flexibility when priorities change
  • Effective time Management, saving time using email, avoiding common mistakes 
  • Understanding different Methods of Filing & Selecting the Best One
  • Managing Petty Cash 
  • Effective listening skills, Communication, Body Language, Words, & Tone of Voice, Questioning For Clarity, Saying 'No' Constructively 
  • Establishing effective procedures - organizing diaries and follow up
  • Organizing meetings - taking minutes.
  • Writing on behalf of others
  • formulating an action plan
  • Effective written Business Communication 
  • Telephone Skills and Telephone Etiquette
How will I benefit from taking this course?
Will be able to;
  • Understand what makes a good secretary or administrator
  • Improve the overall administration inside your office 
  • Plan, organize and manage their time more effectively.
  • Effective communication skills to deal successfully with colleagues and customers.
How will I be assessed?
Assessment is optional.
  1. To obtain an attested Certificate from KHDA( Knowledge and Human Development Authority) - An evaluation will be held at the end of the course and an attested certificate is then issued from the Authority
  2. A certificate of completion is available upon request for students not undertaking assessment who have attended at least 75% of the course.

Job roles this course is suitable / will prepare you for

Secretaries , Administrators , who wish to improve their skills , or to be employed

Course Location

About Excellence Training Centre

Excellence training Centre is located in JLT, is a training centre for languages and personality development. The training centre specializes in providing language solutions for all language requirements- personal, social, professional, academic and creative. The Training centre is a hallmark for excellence in teaching, dedication and deliverance. Be a part of the institute to partake and benefit from its array of language courses.

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