Course detailsDevelops excellent office skills, including filing, preparing for meetings, dealing with people, both on the telephone and face-to-face, exceptional interpersonal abilities, and first class business writing and communication that support office Professional to maximize the input to the manager, team and organization
- Pre Training Assessment
- Comprehensive training material
- Certificate of completion attested by KHDA
- Option to choose from our best suitable class timing in the morning, evening or on weekends.
What will I learn?
- Secretarial & Administrative Role (Responsibilities, Skills, Qualities)
- Developing A Professional Image (Professional Appearance, Timekeeping & Punctuality, Office Ethics
- Prioritization and flexibility when priorities change
- Effective time Management, saving time using email, avoiding common mistakes
- Understanding different Methods of Filing & Selecting the Best One
- Managing Petty Cash
- Effective listening skills, Communication, Body Language, Words, & Tone of Voice, Questioning For Clarity, Saying 'No' Constructively
- Establishing effective procedures - organizing diaries and follow up
- Organizing meetings - taking minutes.
- Writing on behalf of others
- formulating an action plan
- Effective written Business Communication
- Telephone Skills and Telephone Etiquette
Will be able to;
- Understand what makes a good secretary or administrator
- Improve the overall administration inside your office
- Plan, organize and manage their time more effectively.
- Effective communication skills to deal successfully with colleagues and customers.
Assessment is optional.
- To obtain an attested Certificate from KHDA( Knowledge and Human Development Authority) - An evaluation will be held at the end of the course and an attested certificate is then issued from the Authority
- A certificate of completion is available upon request for students not undertaking assessment who have attended at least 75% of the course.
Job roles this course is suitable / will prepare you for
Secretaries, Administrators, who wish to improve their skills, or to be employed
About Excellence Training Centre
Excellence training Centre is located in JLT, is a training centre for languages and personality development. The training centre specializes in providing language solutions for all language requirements- personal, social, professional, academic and creative. The Training centre is a hallmark for excellence in teaching, dedication and deliverance. Be a part of the institute to partake and benefit from its array of language courses.See all Excellence Training Centre courses
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