Course details

This One day Sales Training Course is designed so participants will learn procedures, processes and techniques to ensure that every sales opportunity is being identified, managed and maximised most effectively.

Who Should Attend?

This course is for Managers responsible for sales and their staff or teams who are responsible for revenue generation in a business.

Course Objectives:

At the end of this course you will be confident in;

  • Selling
  • Seeing things from the customer’s point of view
  • Adapting your selling technique with each individual customer that you meet

Course Programme:

  • Customer Care
  • Retail Sales Support
  • Retail Sales Techniques
  • Identifying Client Needs/ Opportunities
  • Getting Past NO
  • Buying Signals
  • Closing the Sale
  • Answering Objections
  • Winning Referrals
  • After the Sale
  • Consumer Law

Training Methods:

  • Classroom based power-point presentation & interactive discussion.
  • There will also be course hand-outs, role plays & group exercises.

Additional Information:

  • Maximum of 12 participants
  • Certificate of Competence will be issued to all learners who attend this course
Updated on 08 November, 2015

About Navan Safety Training Centre

National Training Solutions was established in 2008. We are a training company specialising in professional development training including safety in the workplace. Our friendly and dedicated Training Support Team are ready to offer advice and guidance on training courses and our highly qualified and experienced Tutors are ready and waiting to pass on their knowledge and skills to our learners.

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