Sales Manager Coaching and Development Programme CCMA Ireland Skillnet
Price: TBA

    Course details

    This programme will deliver coaching and training to sales managers, nationwide and it is envisaged that the programme will include a minimum of training per person to include group work and presentations, however tenderers are requested to outline their proposals for most effective delivery and outcomes.

    Course Information & Learning Outcomes

    The following learner outcomes are required:

    • Develop knowledge and understanding of how best to profile sales prospects
    • Develop manager abilities to open a sales call effectively and to improve call techniques month on month
    • Understanding and awareness of how to analyse customer behaviour relevant to the sales environment and demonstrate ongoing development
    • Techniques and skills to structure a sales prospecting meeting for maximum effect including building rapport with customers
    • Improve manager skills to identify and present benefits of a solution in a face to face sales environment
    • Develop techniques and insights regarding the best sales questions to qualify and position product or service solution
    • Develop a clear understanding of how to uncover and deal with customer objections and move past objections to continue the momentum of the sale
    • Appreciation of the need for sales call closing strategies and demonstrate perpetual improvement.
    • Ability to improve month on month as a face to face sales manager
    • Build and improve advanced understanding of client history and brand values
    • Build and improve advanced understanding of client tariffs and products
    • Become an expert on compliance for the specific client industries.
    Updated on 08 November, 2015

    About CCMA Ireland Skillnet

    We_They was launched in October 1999, in the National Museum of Ireland with the support of 80 people interested in developing professionalism within the call centre industry.

    We_They is a not for profit organization. It is run by industry professionals on a voluntary basis. Board members are elected annually at the Associations annual general meeting.

    See all CCMA Ireland Skillnet courses
    Are you from CCMA Ireland Skillnet ? Claim your course!
    Courses you can instantly connect with... Do an online course on Sales Management starting now. See all courses

    Is this the right course for you?

    Rate this page

    Didn't find what you were looking for ?

    or