Course details
Introduction
This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM 2013 that allow you to track and manage the sales process from potential to close. This course provides insight on sales process information, and introduces the tools available to analyze and report on sales information.
This course guides you through the tools that help make the internal processes simpler and easier so your sales force can focus on what is important—creating a differentiated experience for your customers.
Course Content
- Module 1: Introduction to Sales Management
- Module 2: Lead Management
- Module 3: Working with Opportunity Records
- Module 4: Working with the Product Catalog
- Module 5: Sales Order Processing
- Module 6: Metrics and Goals
- Module 7: Sales Analysis
Course Location
About Torque IT
About Torque IT
With over 20 years of experience, Torque IT is recognised throughout the globe as the principal InformationCommunication Technology (ICT) training solutions provider to blue chip companies and the public sector.
The Torque IT business is based on a culture of customer service and an unwavering commitment to always providing the highest quality product and service available. Torque IT offers completely customizable training and enablement solutions that are tailored to your specific requirements whilst retaining the quality and credibility associated with standard vendor authorized training courses.
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