Course details

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making this interest concrete – something that merits spending some of their hard-earned money.This workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale.

CourseOutlines

Module One: Understanding the Talk

  • Types of Sales
  • Common Sales Approaches
  • Glossary of Common Terms

Module Two: Getting Prepared to Make the Call

  • Identifying Your Contact Person
  • Performing a Needs Analysis
  • Creating Potential Solutions

Module Three: Creative Openings

  • A Basic Opening for Warm Calls
  • Warming up Cold Calls
  • Using the Referral Opening

Module Four: Making Your Pitch

  • Features and Benefits
  • Outlining Your Unique Selling Position
  • The Burning Question That Every Customer Wants Answered

Module Five: Handling Objections

  • Common Types of Objections
  • Basic Strategies
  • Advanced Strategies

Module Six: Sealing the Deal

  • Understanding When It’s Time to Close
  • Powerful Closing Techniques
  • Things to Remember

Module Seven: Following Up

  • Thank You Notes
  • Resolving Customer Service Issues
  • Staying in Touch

Module Eight: Setting Goals

  • The Importance of Sales Goals
  • Setting SMART Goals

Module Nine: Managing Your Data

  • Choosing a System That Works for You
  • Using Computerized Systems
  • Using Manual Systems

Module Ten: Using a Prospect Board

  • The Layout of a Prospect Board
  • How to Use Your Prospect Board
  • A Day in the Life of Your Board

Module Eleven: Wrapping Up

  • Words from the Wise

Objectives

  • Understand the language of sales
  • Prepare for a sales opportunity
  • Begin the discussion on the right foot
  • Make an effective pitch
  • Handle objections
  • Seal the deal
  • Follow up on sales
  • Set sales goals
  • Manage sales data
  • Use a prospect board
Updated on 08 November, 2015

About Premier Training & Consulting

Premiere Training and Consulting established and since then it has had a noticeably big impact on the Training and Development industry. This is primarily attributed to the fact that it has been excellence-driven right from the start. This is reflected in the company’s relentless efforts to attain accreditation from the most prestigious academic education institutions worldwide to ensure quality learning to its seekers.

Premier’s success in attaining accreditation was not granted until all its offered courses has been assured that they meet the standards of course design, delivery and monitoring set by those international accreditation bodies. This success is not only due to our accreditation status, nor the way They structure and deliver our courses, but also our people, and our guiding principles.

The professional learning solutions that They offer are geared towards achieving the best return on investment for inpiduals and organizations.

Our training can be pided into the following key learning portfolios:

  • International Vocational Qualifications and Certifications,
  • Business and Management,
  • Soft Skills and Personal Growth Development,
  • Sales and Marketing,
  • Education Development,
  • English Language,
  • Information Technology.

"The achievement credentials offered to participants vary betTheyen awards, certificates of achievement, and professional diplomas."

Premier has Theyll understood the urgent instant need for professional development in the fast-paced world that They live in which has shaped its training materials and methods. They offer the best off-the-shelf courses as Theyll as customized material based on the customers’ business needs reached through professional needs analysis that the company insists on running before taking on any project. Also, our training methods vary; they include extended trainings, a few-days/hours workshops, on-the-job training, and one-on-one training as Theyll. Whatever the training is and hoTheyver it is delivered, all the customers’ needs and the learners’ learning styles are closely met.

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