Course details

OBJECTIVES

To introduce the YATD programme, provide some simple service/selling skills, ocus on selling particularly for the designated co-op as a package and keep the sales margin up.

SUMMARY CONTENT

Thinking outside the box, communication on the phone and face to face, listening kills, pprial of positivity and the importance of a good attitude, customer contact, erfect partners, closing the sale, selling the co-op as a package, the circle of control.

WHO WILL BENEFIT?

The whole business as group will benefit along with the managers who will also learn ew service/selling skills

LEARNING OUTCOMES

For the group to discover/agree ways they can sell all parts of the business to their ustomers and to keep the margin up. To be aware of how to interact with their ustomers in a more relaxed and natural way and to make the most of all selling pportunities through the unique YATD techniques

Updated on 08 November, 2015

About ICOS Skillnet

The Irish Co-operative Organisation Society (ICOS) is a co-operative umbrella organisation that serves and promotes commercial co-operative businesses and enterprise, across multiple sections of the Irish economy.

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