Records Management and Document Control

Course details

• Develop a records management program to enhance the value of the organization’s information and reduce risk and cost
• Develop document control methods to identify, secure, protect and retain critical information
• Apply regulations and standards to the management of information for compliance
• Identify risks associated with poor management of information to reduce penalties and cost
• Develop an information asset register to identify critical information within their organization

• The principles of managing information
  • The organization: How your information is managed today
  • Definitions: Understanding what the information terms mean
  • Document control and records management: Similarities and differences
  • Your organization
    • Identifying its type
    • Identifying its staff
    • Identifying its information
  • Defining information goals for the organization
    •  How to achieve information goals
• Document control and records management program development process 
  • Business case
    • Defining the purpose
    • What to include
    • Objectives of the case
      • Document Control specifics
      • Records Management specifics
  • Records review
    • Identification of documents and records
    • Critical information, documents and records
    • Electronic and physical formats
    • Storing records
• Characteristics of a document control and records management program
  • File plans
    • Challenges and problems
    • Classification of records
  • Retention and disposition
    • Laws, regulations, standards and business requirements
    • Developing a retention schedule
  • Privacy and protection
    • Transparency
    • Integrity
    • Security
  • Business, historical and preservation archives
• People, responsibilities and information awareness
  • Psychology of filing
  • Accountability
  • Communication and collaboration
  • Creating the information management message
  • Knowledge transfer
    •  Developing the education package
  • Sponsorship and guidance from senior management
• Planning and action
  • Information management strategy
    • Development of a plan to deliver document and records management
    • Policy and guidance writing
    • Information asset register
    • Document control and records management process plans
    • Change management
  • Risk and recovery: Disaster prevention and continuity planning
  • Education program
  • Creating an action plan