- Location: International Academy of Travel Waterford Regional Airport. Terminal Building, Killowen, Co. Waterford Ireland.
- Duration: 60 Hours
Course details
Airlines and Handling Agents are hiring now for Airport Passenger Service Agents to check-in and boarding passengers for their flights?
Enrol on "Ready to Check-In”, and you could be working in the Travel Industry sooner than you think!
This system allows you turn you home computer into a check-in & gate handling system, where you will experience what it is really like to work as a Passenger Service Agent.
"Ready to Check-In" is based on the common functions of live check-in systems used by Airlines throughout the world. Upgrade your C.V. with this Industry supported qualification and increase your employment opportunities.
Simulated Role Play
Practice checking-in and boarding your family and friends to a variety of destinations. Yes.................this system resembles a live check-in and boarding system, ensuring that your role plays are realistic. You will learn how to handle a variety of customers i.e. deaf, blind , wheelchair bound etc.
The skills and knowledge you develop from this programme will prepare you to work as a Passenger Service Agent anywhere in the world.
The course is pided into the following 6 sections
1. Airport Passenger Service On Line Course (Units 1, 2 and 3)
This section will provide you with the knowledge required to wort: in the role of Passenger services for example, terminologies. rules and regulations, passenger handling procedures, baggage labels, flight preparation and gate handling etc.
2. Computerise Check-In ( Lesson Mode)
This section will teach you step by step on how to check-in a variety of customers for direct and transfer connection flights around the world. Using a simulator you wil feel like you are working on a live computerised check-in system.
3. Computerised Check-In (Simulator)
This section will allow you check-in passengers in a free format manner. You will be able to check-in infants, children, individuals, groups for standard and check-in variation situations. The system also allows you change seats, cancel acceptance, arrange special assistance, charge excess baggage charges etc.
4. Computerised Boarding ( Lesson Mode)
This section wil teach you how to board passengers that are checked-in. Using a simulator you will feel like you are working on a bve system.
5. Computerised Boarding Simulator
This section will allow you board the passengers that you have checked-in in a free format manner, along with de-boarding passengers who have not showed at the boarding gate.
6. Flight
In this section you will find the necessary reports that the Dispatcher and the Senior Cabin Member require after you have checked-in and boarded the passengers.
Structure: Lesson mode, check-m & harvjnj emulators, practice cases and exoroses.
Award: CertScate m ArpcH Passenger Services Tranng Computerised Cheek-tn & Gale Handing (Industry Reeognsed Quakfcaeon)
Updated on 08 November, 2015Course Location
About International Academy of Travel
Since it was established the International Academy of Travel (IAOT) has been at the forefront in designing and delivering results-oriented training programmes.
Our leading edge training programmes are written in partnership with industry employers, ensuring that the content is relevant and current. They are delivered by trainers who are subject matter experts and are passionate about their area of expertise.
As a leading Training Academy we offer accredited training programmes that are designed to increase the learner’s employment opportunities and empowering them to reach their full potential. Our training programmes are practical and job focussed and are designed and delivered to inspire excellence within.
We have agreed our quality assurance procedures with QQI/ FETAC (the Further Education and Training Awards Council). Our courses are supported by the Irish Aviation Authority & Leading Travel Companies. You can be assured that we are determined to offer you training that is respected and valued worldwide.
Airport Based Training
We have full use of the facilities and equipment at Waterford Airport. This includes a cabin mock up for Cabin Crew training, airport check-In desks and boarding gate for Passenger Services training.
Our students train on computerised check-In, package holiday and flight reservations booking systems. They experience what it is really like to work in the travel industry.
See all International Academy of Travel courses