Reading Body Language a Sales Tool

Course details

Overview
How to Read People's Body Language?
It’s often said that the way a message is communicated matters more than the message itself. In terms of influence, interpretation and intuition, non-verbal communication can be uniquely powerful. Our body language tells those around us so much more than words ever could. Just as it allows us to gain a better understanding of what others are thinking and may not be saying. As a sales tool, body language transcends verbal communication in a number of ways. From facial expressions to voice characteristics to physical gestures and so on, body language offers a unique opportunity to read between the lines on a much deeper level.
Discover the true power and value of body language as a sales tool with this exclusive tutorial. Learn how to interpret and understand both body language and facial expressions, while studying the importance of proactive body language management. Key subtopics introduced include voice characteristics, creating relationships, monitoring posture, dressing for the occasion, shaking hands and more.
Description
Objectives
Apply your knowledge of body language to improve communication
Understand the impact of space in a conversation
Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture
Use mirroring and matching techniques to build rapport
Shake hands with confidence
Dress for success
Programme Content
Topics:
Understanding Body Language
Understanding Facial Expressions
Creating Relationships
Voice Characteristics
Monitoring Your Posture
Dressing Up
Shaking Hands
Course Benefits:
Full Tutor Support
Self paced, no fixed schedules
Available to students anywhere in the world
24/7 Access to the LMS ( Learning Management System )
Easy to understand quality e-learning study materials
The benefit of applying for NUS extra Discount Card.
Course Material
All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.
Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:
Online course materials
Question papers
Additional Supporting Material
Useful Links
Course assessment
You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.
Tutor Support
When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress. Updated on 12 November, 2017