Quality Management - Part 1

Course details

Setting up a quality system, the elements of a quality system, basic management theory, auditing, problem solving and quality improvement, product and service quality, quality costs, implementing TQM and documentation control. The format of this course is that typical of a management course i.e. it involves discussion and background reading; essay type answers are required in the written examination and the course is partially examined by project work.

AWARD

• Diploma in Quality Management – Part 1.

Topics covered include

• Setting up a quality system
• The elements of a quality system
• Basic management theory
• Auditing
• Problem solving and quality improvement
• Product and service quality
• Quality costs
• Implementing TQM and documentation control

Admission Requirements:

• Applicants are required to have passed, at least, an introductory course in quality assurance such as CIT’s ‘Certificate in Quality Assurance – Special Purpose Award’ or the ‘City & Guilds Certificate in Quality Assurance’. Graduates of honours science and engineering degree programmes with quality assurance as a component subject would usually be eligible provided they have sufficient appropriate experience. Applications on an “equivalent” basis are considered on an individual basis.
• As coursework on this programme involves a significant quantity of both oral and written reports, examinations, and presentations, applicants must be competent in spoken and written English.