Course details

The course is designed to develop awareness in the learner of the essential role communication plays in human interaction and the relevance of good communication skills in the workplace. It also explores the most effective principles and practices in gathering and disseminating information and focuses on developing good communication skills through a variety of media.

Entry Level & Special Requirements

QQI Level 4 Certificate, Leaving Certificate or equivalent qualifications and/or relevant life and work experiences.

Assessment

Learners who wish to achieve this QQI Level 5 Module or Component Certificate must complete a collection of work which will be allocated by the tutor (50%) and a Skills Demonstration (50%) which focuses on Listening and Speaking Skills and Visual Communication Skills.

Course Content

The specific learning outcomes are grouped into 4 units

  • Unit 1 – Listening & Speaking
  • Unit 2 – Reading & Writing
  • Unit 3 – Non-verbal and Visual Communication
  • Unit 4 – Communications Technology
Updated on 08 November, 2015

About Carers Association

The Carers Association is Ireland's national voluntary organisation for and of family carers in the home. Family carers provide high levels of care to a range of people including frail older people, people with severe disabilities, the terminally ill and children with special needs.

The Association was established in 1987 to lobby and advocate on behalf of carers. While the government has begun to initiate some services for carers, we believe that the vast majority of Ireland's family carers still remain without vital services. These services, such as in-home respite, are essential to family carers. They allows us to continue in our roles as family carers, thus implementing government policy to care for people in their own homes for as long as possible.

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