Course details

Introduction

The online course provides a benchmarking methodological uniqueness is represented by the identification of those processes that lead to superior performance, followed by the analysis of the best practices behind the business success. Benchmarking offers the opportunity to compare an organization's performance against industry competitors, being aware of strengths, weaknesses and different ways of executing projects.

As successful businesses constantly focus on improving the quality of their processes, products and services, benchmarking comes as one of the best approaches in achieving innovative ideas and superior procedures within your organization, through finding and implementing best practices.

In order to ensure a successful benchmarking study, professionals should not only become familiar with how to drive a good selection of the variables to be measured, but also how to determine the comparison compatibility of the measured processes and allocate the resources accordingly.

3 Key Business Benefits

  • Reach performance improvement by receiving guidance and international benchmarking expertise on conceiving and applying an optimum benchmarking plan; 
  • Achieve excellence in your organizational processes and initiatives by applying benchmarking best practices; 
  • Attain superior results by managing performance gaps based on benchmarking data. 

5 Benefits

  • Improve your organizational processes by applying benchmarking best practices; 
  • Set up and apply a benchmarking plan in your own organization, in order to increase competitiveness; 
  • Link benchmarked data to your organizational strategy and performance objectives; 
  • Acquire experience and insights from best practices examples to suit your organization's reality; 
  • Receive a premium recognition of your expertise in benchmarking through the certification granted by The KPI Institute. 

Learning objectives

  • Get insights into benchmarking concept and its advantages; 
  • Systematize the monitoring and reporting techniques; 
  • Design a benchmarking plan for your organization; 
  • Understand fundamentals of data collection; 
  • Identify performance gaps and formulate initiatives; 
  • Select the relevant benchmarks and establish a monitoring process. 

Evaluation

The certification process is finalized only when you complete all of the 3 stages of the learning experience. You will receive the Certified Benchmarking Professional diploma after you have successfully completed all of the 3 stages of the learning experience. This certifies the skills and knowledge related to benchmarking field.

Updated on 17 September, 2019

About The KPI Institute

The KPI Institute is the global authority on performance through Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and learn with KPIs!
It developed the first KPI Management Framework and operates several research programs dedicated to performance management, strategy, Balanced Scorecard and Key Performance Indicators. It operates smartKPIs.com, an online portal containing the largest collection of well documented KPI examples, supported by a community of tens of thousands of members.

It is dedicated to identifying best practices, trends and challenges impacting the field of performance management today and therefore operates globally on three main pillars: Research, Publications and Education.
The KPI Institute specializes and offers training courses and advisory services on the following topics:

  • Strategy Management and the Balanced Scorecard System
  • Performance Measurement and KPIs
  • Performance Improvement
  • Employee Performance and bonus systems
  • Benchmarking
  • Data Visualization
  • Data Analysis
  • Supplier Performance
  • Customer Service Performance
  • Strategy Dynamics
  • Performance and productivity in life outside the office

Over the last years, the team has:

  • Documented 7,000+ KPIs from 16 functional areas and 25 industries;
  • Developed over 150 KPI Dashboards and Balanced Scorecards;
  • Assisted over 28,000 organizations in finding solutions for their KPI needs;
  • Reviewed 1,000+ performance reports from 125 countries;
  • Trained over 2,500 participants from 40 countries on how to work with KPIs;
  • Referenced 30,000+ resources (books, articles, performance reports).
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