- Duration: 42 Hours
Course details
This course is designed to familiarize the student with the practice of basic workplace competencies. This course emphasizes quality customer service, the importance of effective communications as it relates to customers, business etiquette and ethics, time management, stress management, conflict resolution, diversity and interview skills.
Major Topics:
- Customer Service
- Communications
- Business Etiquette
- Ethics
- Time Management and Stress Management
- Conflict Resolution
- Diversity
- Job Interview Skills
Course Location
About College of The North Atlantic Qatar
The CNA-Qatar Testing Centre supports CNA-Q in all its testing needs. theyconduct all CNA-Q Academic and General Entrance Math and English Placement tests, as well as all exit testing.
Any person wishing to study at CNA-Qatar who has not met the college’s direct-entry requirements must first write a placement test for English and Math. The test results will determine the eligibility placement of the student at the College.
theyare also an official testing site for the International English Language Testing System (IELTS) Test. These tests are open to the broader community as well as CNA-Q students.
The CNA-Q Testing Centre also offers proctoring services for individuals studying at international and local educational institutions or those seeking workplace certifications.
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