Course details
"The customer is always right" is a famous business slogan. The underlying truth behind this statement is recognizing that customers are the life blood for any business. Understanding the importance of good customer service is essential for a healthy business in creating new customers, keeping loyal customers, and developing referrals for future customers. Excellent customer service begins at the initial greeting, whether that's in person, on the phone, or via email. In all of these situations, using good people skills will increase the chances for a positive first impression.
Updated on 11 July, 2016About Bbusinesss
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Our successful approach ensures that investments made by our clients produce the desired on-the-job changes and clear, measurable results for the organization.
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