Project Communication Management

Course details

Like it or not, communication is the most important component within any project. The success of most projects, whether handled by a dedicated project team or a cross-departmental team, depends upon a set of crucial communication skills and techniques.We sometimes forget that project communications refer to the specific behavior and techniques used to motivate, lead, delegate, and report back to all stakeholders working on the project. There are three clear communication channels that managers need to establish once the project has started. Managing and improving these channels can dramatically increase your chances of success.

Project Communications Management centers on determining who needs what information and when and then produces the plan to provide the needed information. Project Communications Management includes generating, collecting, disseminating, and storing communication. Successful projects require successful communication. Communication is the key link between people, ideas, and information. Project Communications Management includes four processes, which may overlap each other and other knowledge areas. We will be covering all these modules in our course:

" Communication planning The project manager will need to identify the stakeholders and their communication needs and determine how to fulfill their requirements.

" Information distribution The project manager will need to get the correct information on the correct schedule to the appropriate stakeholders.

" Performance reporting The project manager will rely on EVM and other performance measurement to create status reports, measure performance, and forecast project conditions.

" Administrative closure The project manager will need a routine of documentation, communication, and information distribution to close out a phase or project