Professional Waiter Diploma

Course details

About the program

The restaurant industry is competitive and fierce. Make your resume stand out from the crowd with our Professional Waiter Training course. Get practical, hands-on training to work in luxury hotels, 5-star restaurants, and the hottest bars in town! There's more to the waiter job description than taking orders and serving plates, and we'll help you to master every aspect of your new role. With our lessons and video tutorials, you'll learn how to maximize tips, deliver excellent service, and take your career to the next level. When you're done, you'll receive a certificate from an internationally accredited course to prove your experience and training. As a waiter or waitress, the difference between minimum wage and big time earning is all up to you. So will you leave it up to chance, or follow our recipe for success?

What you will learn

Pretend it's your first day on the job. What would you want to know? We'll prepare you for that first shift by giving you a crash course in customer service, the restaurant industry, and the waitering role. If you already have some server experience, this course will teach you tons of tips and tricks to increase your tips, gain customer loyalty, and move up in the ranks.
This course contains text lessons as well as video tutorials and demonstrations!

Learn about customer expectations and how you can exceed every one
We'll teach you how to navigate tricky scenarios and manage difficult customers
A good waiter knows their product; you'll learn about pairings, ingredients, seasonality of food, wine and alcohol, and even coffee!
We'll show you how to set a table for family style restaurants and fine dining
Learn to take orders with foolproof memory methods so you never miss a single one
From waiters friend to pencil, we'll show you tools to make life easier
A waiter is also a salesperson learn to sell your business, menu, and self
We'll show you how to impress guests and maximize your tips and earnings
You'll learn how to use food ordering systems, POS, apps, and other tools
We'll teach you basic First Aid and health and safety practices

Course for?

Anyone just starting out in the restaurant or service industry
Experienced waiters who want a boost in their performance, career, or tips
Job seekers who are applying to restaurants, bars, hotels, and cafes
Recently hired waiters who want to prepare for their first shift
Baristas, bartenders, hostesses, and anyone in the hospitality industry who wants to upgrade their skill set

Requirements

International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required to study with us. Our courses are suitable if you want to learn new skills, start a new career, or if you're already working in a particular industry and wish to upgrade your talents and enhance your resume.

Career path

After completing this course, you could:

Get a job waiting tables, starting your career in the hospitality industry
Be a better server
Impress your bosses with your newfound skills and abilities, earning a promotion or a raise
Increase your tips