Professional Fox in Problem Solving

Course details

After completion of this course, participants will:

• Learn about the Fundamentals of Problem Solving
• Be able to take a pragmatic approach to problem solving in their day-to-ay business
• Be able to plan for problems before they occur
• Be able to take effective decisions towards problem solving

Target Audience

This course is targeted for

• Chief Executive and Officers
• Functional Managers
• Project Managers
• Engineers
• Information Technology Managers
• Process Owners
• Production Managers
• Service Delivery Managers
• Training group is not to exceed ten participants

Methodology

• Group exercise
• Brain storming
• Role play
• Case studies
• Games

Outline of the Training

The Relevance of Planning to Problem Solving

• How can planning decrease the occurrence of Problems?
• How to plan for Problems Before they Occur?

Creating the Right Environment for Problem Solving

• Evolving Team Members into Effective Problem Solvers
• The problem Solving atmosphere

Identifying Problems

• Tracing the Root Causes of Problems
• The Seven Sources of Problems

Problem Solving Techniques

• The Six Stages to Effective Decision Making
• Cause Elimination Vs Symptomatic Resolution
• The Five Methods of Problem Solving and Conflict Management