Course details

This course provides participants with an understanding of how the perse nature of people, management and strategy are influenced by internal and external factors. Frameworks that aid interpersonal understanding, communication and relationships are also introduced. They will also learn to develop the role of organisational culture, political processes and links to the effective management of change.

OUTLINE

  •     Introduction to Organisational Behaviour and Personal and Professional Development
  •     Inpidual Differences and Learning
  •     Emotional Competence
  •     Relationships, Personality and Motivation
  •     Organisational Culture
  •     Groups and Teams
  •     Power, Politics and Influence
  •     People and Change

WHO SHOULD ATTEND

Middle to senior management personnel involved in air transport development from civil aviation administrations, air navigation service providers, airport operators, airlines, air transport consultancies and aerospace companies.

Updated on 08 November, 2015
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