Course details
As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two-day workshop should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.
What You Will Cover:
- What is Problem Solving?
- Problem Solving Styles
- Earthquake! (Case Study)
- The Problem Solving Model
- Six Ways to Approach a Decision
- The Problem Solving Toolkit (including Gradients of Agreement, fishbone analysis, lasso, cost/benefit analysis, using criteria, and force field analysis)
- Thinking outside the Box
- Peerless Data Corp (Case Study)
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