Problem Solving

Course details

This course looks at the key skills needed to successfully identify, analyse and solve problems. Practical exercises and activities ensure that professionals have plenty of opportunity to try out a wide variety of problem solving tools and strategies.

Most professionals solve at least one problem every day of their working lives, but rarely stop to consider the methods they use to achieve this until faced with a potentially significant issue.

Key topics covered in detail include:

• Reconstructing the problem
• Using analysis
• Using creativity
• Developing a solution

Target audience:

This course is designed to appeal to all professionals. Less experienced staff will find that the course will help them understand the process and be more effective at problem solving. More experienced or senior people will value the opportunity to spend time reviewing their approach to problem solving techniques