Practical Guide to Leadership & Management in the Workplace

Course details

This course gives you practical real world tools and techniques to allow you to effectively lead and manage the work of others.

Leadership and management can be broken down into 4 key competency areas. By mastering these key areas, you will maximise your results. The 4 key areas are:

• Emotional intelligence;
• Operational planning;
• Managing team effectiveness; and
• Managing workplace relationships.

Along with the video explanation of the topics, there are downloadable resources and templates for you to use back in your workplace, such as operational planning, professional development plans and emotional strengths and weakness matrices.