Postgraduate Certificate in Mediation and Conflict Resolution

Course details

This Postgraduate Certificate will challenge traditional views of conflict, and encourage students to develop a reflective, theory-based approach to the application of mediation skills. Practical instruction and exercises will take place within a theoretical framework, and students will take an active part in their learning.

This Postgraduate programme combines evening lectures and weekend workshops with online learning, self-directed study and practical exercises. Assessment will be by means of written assignments and a practical mediation skills assessment. The programme workshops are delivered at St. Angela’s College.

Module 1

Conflict Resolution – Theories and Strategies (10 ECTs)

Module 2.1

Mediation Law and Policy

and

Module 2.2

Mediation Models and Processes

Module 3

Mediation in Practice (10 ECTs)

Career Opportunities

This certificate will be of benefit to anyone working with or alongside other people who wishes to learn new approaches to managing conflict. Conflict resolution skills are required in all settings where people interact, for example, education, healthcare, social and community work, management, law and business.

Graduates from this programme can expect to use their enhanced knowledge of conflict and their new mediation skills to improve their performance in their current employment and by making changes in their own organisation’s approach to conflict. Successful candidates will have acquired then necessary skills and qualification to practice as an independent mediator, or to seek employment with one of many state, semistate and private agencies delivering mediation services.