Course details
Course Outlines:
- The nature and scope of supervisory skills
- Problem solving and decision making
- The skill of time management
- Communication skills for the supervisor
- Discipline and the disciplinary procedure
- Grievances and the grievance procedure
- Managing change
Course Objectives:
This Unit is designed:
- To explain the supervisor’s need for problem-solving and time-management skills, and the nature of those skills.
- To discuss the nature and importance of the communication skills necessary for supervisors.
- To describe the principles underlying disciplinary and grievance procedures.
- To discuss the role of the supervisor in managing change within the organization.
- To improve supervisors’ skills in problem solving, communication, and the handling of disciplinary, grievance and change issues.
About Arab Academy for Science, Technology & Maritime Transport
Port Training Institute (PTI) was established on 26th of July 1982 as an affiliated institute to the Arab Academy for Science, Technology & Maritime Transport (AASTMT). A committee of the Chairmen of Port Authorities & subsidiary companies of The Holding Company for Maritime Land Transport (17 authorities and companies) defined the focal mission of the Institute as follows: “TRAINING AND UPGRADING THE MARITIME SECTOR PERSONNEL”
PTI delivers courses in the fields of Port Management & Supervision, Port Management & Finance, Port Operation, Management of Safety Operations in Ports, Computer & Information Systems, Engineering & Technical Works, Gantry Cranes, Yard Cranes and Off-shore (fixed and mobile) Cranes and English Language. Training courses are delivered by a team of Technical and managerial experts in education and training. Furthermore, theytailor courses according to the needs of theircustomers, and in accordance with the international standards and requirements of the ISO 9001:2008.
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