Course details
In this course, participants will learn skills to develop their capacities in longer term planning, setting organizational goals and expected results. They will be taught how to predict obstacles hindering to reach results, and set scenarios to deal with these obstacles. Participants will also gain knowledge of how to identify performance indicators and milestones to help in measuring progress towards results. Finally, they will learn how to design a monitoring framework to measure achieved results.
Course Objectives:
- Identify results and planning concepts
- Explain how to set SMART objectives
- Describethe risk management process
- Set performance management indicators
- Explain how to monitor and measure performance
Course Outline:
Module 1: Results and Planning Concepts
- Introduction to planning concepts
- Definition of results based planning and management
- Planning for activities versus planning for results
- Result chain in banking environment
Module 2: Setting Smart Objectives
- Types and categories of planning
- Importance of Setting SMART objectives
- Criteria of SMART objectives
- Applying SMART objectives
- Using results logical framework
Module 3: Risk Management
- Identifying managerial risks
- Measuring and assessing risks
- Identifying potential risks within results chain
- Setting risk management procedures
Module 4: Performance Indicators
- Define performance indicators
- Types of indicators
- Criteria of effective indicators
- Setting performance measurement indicators
Module 5: Monitoring for Results
- Concepts of performance monitoring
- Components of monitoring framework
- Collecting information to measure results
- Frequency of performance measurement
- Identifying a performance breakdown structure
Assessment Strategy:
Participants will be informally assessed on their interaction during sessions and their participation in exercises.
Updated on 08 November, 2015Course Location
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