Course details
Using practical tools like SMART goal setting, performance reviews and 360 degree feedback, you will be exposed to best practice methods to assure you can implement and manage the performance of your organization.
This practical and engaging training course is available now throughout Singapore.
This Performance Management and Appraisals training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.
Outcomes
- Define performance management
- Examine how performance management works & the tools used to make it work
- Analyze the three phases of performance management
- Assess the effectiveness of each phase
- Implement effective goal setting & how to use goal setting as an integral part of performance management
- Practice giving feedback on performance management
- Interpret Kolb's Learning Cycle & discuss how to engage adults differently based on their position in the Learning Cycle
- Gain insight into the impact of effective motivation in the workplace
- Develop a performance journal & a performance plan
Foreword:
- Performance Management is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.
- Performance Management is not a company's way of employing "micro-managing" techniques that stunt the professional growth of its employees. But rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.
MODULES
Lesson 1
Getting Started
- Workshop Objectives
Lesson 2
The Basics (I)
- What is Performance Management?
- How Does Performance Management Work?
- Tools
- Case Study
Lesson 3
The Basics (II)
- Three Phase Process
- Assessments
- Performance Reviews
- Case Study
Lesson 4
Goal Setting
- SMART Goal Setting
- Specific Goals
- Measurable Goals
- Attainable Goals
- Realistic Goals
- Timely Goals
- Monitoring Results
- Case Study
Lesson 5
Establishing Performance Goals
- Strategic Planning
- Job Analysis
- Setting Goals
- Motivation
- Case Study
Lesson 6
360 Degree Feedback
- What is 360 Degree Feedback?
- Vs. Traditional Performance Reviews
- The Components
- Case Study
Lesson 7
Competency Assessments
- Competency Assessment Defined
- Implementation
- Final Destination
- Case Study
Lesson 8
Kolb's Learning Cycle
- Experience
- Observation
- Conceptualization
- Experimentation
- Case Study
Lesson 9
Motivation
- Key Factors
- The Motivation Organization
- Identifying Personal Motivators
- Evaluating and Adapting
- Case Study
Lesson 10
The Performance Journal
- Record Goals and Accomplishments
- Linking with Your Employees or Managers
- Implementing a Performance Coach
- Keeping Track
- Case Study
Lesson 11
Creating a Performance Plan
- Goals
- Desired Results
- Prioritization
- Measure
- Evaluation
- Case Study
Lesson 12
Wrapping Up
- Words from the Wise
- Your Notebook
Course Location
About Professional Development Training
pd training is a leading provider of professional development training with the world class post-course reinforcement framework
With offices in Australia, New Zealand, USA and Singapore, PD Training is a world class provider of staff training solutions with a focus on Professional Development Skills and Six Sigma training. We have around 1000 trainers across Australia, New Zealand and the USA provide the best possible adult education and the world's leading post-course reinforcement system.
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