Performance Management Leadership & Management Developmenet Center

    Course details

    By the end of this course you will be able to:

    • Understand the link between effective performance management and business results.
    • Monitor and measure performance against agreed goals.
    • Run regular appraisal meetings to encourage staff to reach agreed goals and pick up any development opportunities.
    • Confidently deal with difficult performance issues positively for all involved.
    • Recognize when to give formal and informal motivational feedback.

    Main Topics

    The Value of Performance Management:

    • Defining performance management - what it is and why it matters .
    • The benefits of effective performance management.
    • Looking at common reasons for underperforming .
    • Exploring your role as a performance manager and coach – how to get the best from others .
    • Setting Clear Expectations, SMART and behavioural Objectives .

    Managing and Motivating for Individual Performance:

    • The link between motivation and performance including practical approaches for managing differing performance levels.
    • Identifying your personal leadership and coaching style.
    • Changing your personal leadership style to get the most from the individual performer Improving and Developing Performance.
    • What to do when the performance plan doesn’t work?
    • Creating and implementing opportunities for learning based on personal styles.
    • Praising and celebrating good performance .
    • The Performance Coach – spotting opportunities and keeping it informal and positive; Celebrating success.
    • Monitoring and evaluating performance (gathering performance data and evidence).
    • Providing clear and motivational feedback on a regular basis to improve individuals’ daily performance.
    • Encouraging self-appraisal and review.

    Managing Under Performers:

    • Identifying what constitutes poor performance .
    • Handling difficult people in a fair and confident manner – encouraging them to find solutions and take ownership.

    Personal Development:

    • Formulating an action plan.
    Updated on 08 November, 2015

    About Leadership & Management Developmenet Center

    To become a leading institution in providing a package of value added services; all bundled together for the purpose of achieving organizational excellence and maximizing human assets outputs.

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