Performance Management

Course details

LEARNING OBJECTIVES & OUTCOMES

• Familiarize with the Performance Management process
• Plan feedback and reward system to achieve business results
• Manage risk
• Develop learning opportunities

CONTENT

• Setting SMART Goals
• Alignment of organization, team and individual goals
• Models and methods for managing and monitoring team performance
• Provide regular feedback to maintain awareness of expected and actual performance
• Manage recognition and reward system
• Delegation – allocate tasks to team members considering each individual skills, knowledge and experience
• Resource allocation, deployment and monitoring
• Models and methods for managing risks
• Monitor and assess emerging risks that may impact team performance
• Identify appropriate control and contingency measures to address emerging risks.
• Learning and development plan
• Winning Edge Principle for workplace development