Course details
- To build an understanding of the role of a manager
- To improve people & process management skills
- To improve interpersonal and personal effectiveness
Programme Outline
Day 1
- Introductions, objectives, expectations and concerns
- Leadership attributes and styles
- Managing the change process
- Interpersonal communication skills, behavioural analysis, assertiveness
Day 2
- Running team meetings
- Feedback skills
- Coaching skills
- Personal Development Planning
Day 3
- Conflict resolution skills
- Personal effectiveness - time management & delegation
- Basic HR policies
- Personal reflection and action plans.
Programme Methodology
Pre-work, Facilitator input, Group discussion, Group exercises, Case studies, Customised role-plays and scenarios, Questionnaires – behavioural analysis, Quiz, Video, Coaching and feedback – facilitator and peer.
Programme Tutor
Carole Hogan & Associates
Target Audience
Junior managers, supervisors, team leaders, those who have people management responsibilities and those who are about to move into a management role.
Updated on 08 November, 2015Course Location
About Positive2Work Skillnet
The Positive2Work Skillnet is made up of small, medium & large companies from all sectors of the Irish Economy. The member companies of Positive2Work Skillnet have come together to explore how the intervention of effective strategies, supported by training solutions and people development, can positively impact on the quality of employees working lives and the competitive environment within which network member companies operate. The aim of the project is to create a Positive2Work environment for all employees within the member companies of the Skillnet.
To date the Skillnet has delivered training that support the areas of:
- Building Resilience / Stress Management
- Conflict Management / Building Constructive Relations
- Change Management / People Management
While also working directly with member companies to deliver training that both incorporates the Positive2Work objective and meets their individual needs.
Positive2Work has approved funding until the end of 2013.
Positive2Work Skillnet provides subsidised training to member companies and offers free training for job-seekers. Members can also influence what courses are provided by the network.
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