This day program is designed for retail front line agents to equip them with the needed customer service excellence foundation to engage better with customers, portray energy and commitment and understand how positive phrasing can help to deliver a connection with customers and enhance their personal communication. Delegates will manage challenging customer interactions and relationships to deliver outstanding service, secure trust and confidence as well as retain a valued customer base.
“Premium Quality is not accidental. It is the end product of continuous hard work, quality monitoring mechanisms and updates. These processes have been developed & refined over years. Only in this way we can consistently produce and deliver the high caliber instructor led training and high quality training materials and courseware Scitron is noted for. “
Training has successfully provided it's customers with high quality training materials and ready to deliver courseware packages as well as tailored trraining delivery through our cadre of international highly experienced trainers and consultants. We take pride in providing you with complete high quality training material and courseware packages as well as tailored training solutions customized tto your organizations specific needs covering a variety of organizational training needs by teaming up with the top training providers, trainers, instructional designers and key note speakers from around the globe.
Harnessing the enterprise of those vital business executives who will make the difference creates competitive advantages, wealth and growth. Aiming to enhance the caliber of both your company's technical & Administrative Personnel done through our international Team of consultants and trainers that has a thorough understanding of the world of business as well as all technical issues related.See all Scitron Training courses