Course details
This competency unit specifies the skills and knowledge to prepare, participate in, close and evaluate negotiations.
This unit is within the competency category of Business Development and consists of the following elements:
- Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives
- Apply communication and conflict resolution techniques to achieve desired negotiation outcomes
- Finalise negotiation and take necessary follow-up actions to close negotiation
- Monitor and evaluate negotiation
Entry Requirements
- GCE 'O' Level Credit (at least C6) in English and Mathematics or Workplace Literacy and Numeracy (WPLN) Level 6 for Reading, Listening and Numeracy, and
- Working experience of at least two years and above at a Supervisory or Managerial position
Course Location
About Singapore Institute Of Retail Studies
The primary mission of SIRS is to provide quality and market driven holistic training solutions through the national Workforce Skills Qualifications (WSQ) programmes in Retail, Service Excellence, Productivity and Business Management to enhance the skills and employability of the Retail and Service workforce in Singapore.
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