Workplace Management

Course details

Companies lose millions of pounds due to workplace conflicts. When the boss intrudes on subordinates’ personal space when gossiping about co-workers becomes the workplace norm, the workplace is gradual. At the end of the day, such a work environment can not bring desired success and costs companies millions of pounds every day.

The comprehensive Workplace Management civility training program will teach you the essential strategies, methods, and processes of workplace management and civility, its importance for the company, and its common cause.

After successful completion of this Workplace Management course, you will develop workplace conflict resolution skills, successful communication skills, and the ability to implement workplace management civility.

These skills will add extra value to your resume and make you worthy in the competitive job market. So, enroll in this Workplace Management course now and boost your career towards success.

Key Topics to Be Covered

• Tips to practice workplace etiquette
• How incivility affects the company’s revenue 
• Different styles of conflict management 
• Different types of communication 
• How to institutionalize workplace management civil policies

Learning Outcomes

• Understand the different elements of effective communication, particularly effective para-verbal and non-verbal communication 
• Learn how to diagnose uncivil behavior 
• Learn how to practice workplace etiquette 
• Understand the costs of incivility, as well as the rewards of civility, within the workplace
• Learn how to create a civil work environment 
• Learn how to manage particular conflicts in the workplace

Your Path to Success

On successful completion of this workplace management course, you will have learned the fundamental methods, strategies, and principles of workplace management civility, with knowledge of best practices and how to utilize these skills in real; On successful completion of this course, you will have conflict resolution skills, successful verbal and non-verbal communication skills and the ability to implement civil behavior in the workplace management that will help you to fast track your career in your chosen profession. The skills will enhance your CV and will make you worthy in the competitive job market.

Skills You Will Gain

• Excellent ability to manage conflicts in the workplace 
• Ability to implement civil behavior in the workplace 
• Ability to communicate successfully in para-verbal and non-verbal communication 
• Develop excellent listening skills and  appreciative inquiry
• Develop excellent ability to develop a civil working environment 
• Excellent ability to diagnose the cause of uncivil behavior

Is This Certificate Course in Workplace Management Course Right for You

This Workplace Management course is right for any aspiring individual who wants to gain in-depth knowledge, understanding, and workplace management skills, implement it in real life, and fast-track their career with this high-valued skill. There are no specific entry requirements for this workplace management course, which can be studied part-time or full-time.

Assessment Process

Once you have completed the modules in the Workplace Management course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results.

COURSE CURRICULUM

• Module One: Introduction to Workplace Management
• Module Two: Effective Work Etiquette
• Module Three: Costs and Rewards
• Module Four: Conflict Resolution
• Module Five: Getting to the Cause
• Module Six: Communication
• Module Seven: Negotiation
• Module Eight: Identifying Your Need
• Module Nine: Writing a Civility Policy
• Module Ten: Implementing the Policy

Updated on 02 August, 2023