Quality Management and Strategic- ISO 9001

Course details

• Course Structure: In this section, you will explore the foundational structure of the course, setting the stage for your journey into quality management and ISO 9001.
• Critical Definitions: Gain a clear understanding of essential terminology related to quality management, ISO standards, and key concepts, laying the groundwork for a solid comprehension of the subject matter.
• Who is Responsible: Delve into the distinctions between responsibility and accountability within the context of quality management, ensuring clarity in roles and responsibilities.
• Quality Management Principles: Discover the fundamental principles that underpin effective quality management, with a focus on the major changes introduced in ISO 9001:2015 and their significance.
• Major Changes: Explore the core concepts and terminology differences in ISO 9001:2015, emphasizing the importance of documented information, organizational knowledge, and risk-based thinking.
• Process Approach: Learn the concept of the process approach, including the Plan-Do-Check-Act (PDCA) cycle, and how it aligns with ISO 9001:2015, unlocking key benefits for your organization.
• Context of the Organization: Gain insights into understanding your organization's context, conducting SWOT analysis, identifying interested parties and their needs, and crafting strategic objectives and plans.
• Quality Objectives: Understand the concept of quality objectives, how they relate to ISO standards, and master the art of setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) objectives.
• Performance Evaluation: Explore the critical aspects of performance evaluation within ISO 9001:2015, including customer satisfaction analysis, key performance indicators, and management review meetings.
• Now What: Summarize your course journey, highlighting key takeaways and reinforcing your newfound knowledge and skills.
• Helpful Tools: Discover a toolkit of essential quality management tools such as SIPOC, flowcharts, control charts, cause and effect diagrams, Pareto charts, 5 WHYs, and more to enhance your practical abilities.
• See you soon: Conclude your course with a message of anticipation for your future endeavors in the world of quality management and ISO 9001.

• Courses accredited by the UK's top awarding bodies.
• Opportunity to order PDF & Hardcopy Certificate.
• Lifetime access to the whole collection of learning materials.
• Interactive Content.
• You can study and complete the course at your own pace.
• 24/7 Student Support.
• Opportunity to learn from trained professionals.
• Affordable price.

• Quality Analyst
• ISO Auditor
• Process Improvement Specialist
• Compliance Manager
• Quality Control Inspector
• Quality Assurance Coordinator
• Strategic Planning Consultant
• Performance Analyst
• Document Control Officer
• Continuous Improvement Manager