Operations Management

Course details

OVERVIEW: The Operations Management course Dubai focuses on developing professionals' skills and knowledge to manage and execute their organization's business strategy. In this interactive Operations Management training session, professionals identify the key factors driving operational excellence, which are essential to the success of any organization.

CAREER OPPORTUNITIES:

Market Trends: Business operations are essential to the smooth operation of a business, making them a critical component. In a recent study, Business Operations Managers ranked #11th on the list of Best Business Jobs. According to the News and World Report, operations management jobs are expected to grow by between 2012 and 2022. Based on these reports, skilled professionals with Operations Management certification have several opportunities in the global job market.

Salary Trends: The need for skilled business operations professionals is growing in today's business landscape and are hence, highly compensated in the market. The highest-earning professionals in operations management are Business Operations Managers. reports that the average salary for a Business Operations Manager in the United Arab Emirates is AED 189,000 per annum.

Demand and Opportunities: As operations management plays an increasingly important role within organizations, the demand for professionals with Operations Management certification continues to rise. According to the Bureau of Labor Statistics, the employment of business operations managers is projected to grow by between 2019 and 2029. It was further predicted that during this period, 143,800 jobs are expected to become available. Based on the data, it can be concluded that professionals holding Operations Management certification are in high demand.

COURSE OUTLINE:

Introduction

• Understanding and Implementing Corporate Strategy
• Corporate mission and vision
• The setting of strategic objectives

Maximizing the Management of Operations

• Overview of operations management
• Measurers and drivers of operational success
• The circle of success
• Linkage of strategic objectives to team and individual objectives

Understanding and Managing Change

• Why change can fail?
• Understanding the difference between compliance and commitment
• Reactions to change

Personality Profiling Questionnaire

• How do I see myself
• How do others see me
• Do my traits change when under pressure/stress

Understanding Leadership and Management

• Leading vs managing and identifying the difference
• Adding the new dimension of function
• Identifying where you currently operate and what you need to do differently to progress
• Operational structures and span of control

Personality Test and the Result of Day 1 of Personality Profiling

• 1 to 1 feedback on personality and team traits
• Understanding how this can impact others
• Importance of a balanced team

Capacity Planning

• Identification of influences
• Understanding trends

Implementing a Culture of Continuous Improvement

• Quality definitions and TQM
• Use of KPI’s & SLA’s and benchmarking
• Service excellence and its delivery
• Root cause analysis
• KAIZEN
• Effective management of stakeholders

Building High - Performance Team

• The business case and rationale of why staff engagement is critical
• Recognizing the influencers of staff engagement
• Hertzberg motivational theory
• The differing influencers of motivation
• Engaging staff from recruitment onwards

Appraisal (Reviews) and Staff Performance

• Principle of reviews, structure, and clarity of measurements
• Personal development plans
• Performance-related pay

KEY TAKEAWAYS:

Upon completion of our Operations Management course, the candidate will be able to:

• Manage business operations efficiently by understanding the principles
• Monitor, measure, and manage projects effectively
• Align the operational function with the business strategy
• Optimize management of operations to achieve operational efficiency
• Manage stakeholders effectively while building a high-performing team

ACCREDITATION:

Our Operations Management training courses in Dubai are accredited by ISO 9001: 2015 and the Knowledge and Human Development Authority (KHDA).

ALUMNI: Our academy graduates of Operations Management course Dubai are successfully placed in some of the top-notch companies in Dubai like Jumeirah, Aramex, Airarabia, Damac, Emaar, etc. They are entrepreneurs, career changers, and lifelong learners.

WHY LEARNER’S POINT:

Being the leading provider of Operations Management training in Dubai, we have substantial experience in delivering relevant skills and knowledge to help professionals prepare for Operations Management certification.
Our Operation Management course offers the following advantages:

• Our Operations Management training in Dubai is designed based on real-world scenarios, formulating and evaluating practical requirements
• Our Business Operations course strives to provide a reality check and insight into the requirements of a challenging role and how to fulfill it
• Our Operations Management course provides live interactive sessions and hands-on experience through assignments associated with the actual work environment
• To enhance the learning experience of our students we provide organized group sessions and integrated training modules
• Our discrete approach to career guidance enables our students to get successfully placed in renowned organizations

Updated on 22 August, 2024