- Duration / Course length: 1 To 2 Hours Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Convincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job easy for you with our exclusive Online Telephone Receptionist Training. This course is designed to deliver quality training and prepare you for the responsibilities.The course is divided into 12 informative modules. These modules will teach you the key skills you need to become a proficient telephone receptionist. Here, you will also get to learn how to represent your organisation in the right manner. Furthermore, the course will help you work on your time management and organisational skills. By the end of the course, you will be able to establish effective communication through the ;
So, what are you waiting for join today and start learning!
Online Telephone Receptionist Training
- Module 01: Additional Challenges
- Module 02:Communication (I)
- Module 03: Communication (II)
- Module 04:Core Skills Required
- Module 05:Organizing and Planning (I)
- Module 06: Organizing and Planning (II)
- Module 07: Self-Management (I)
- Module 08: Self-Management (II)
- Module 9:Time Management (I)
- Module 10:Time Management (II)
Eligibility / Requirements
This Online Telephone Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.
About John Academy
John Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online course provider, we are aware of the fact that there are a lot of people out there who consider themselves to be very curious learners but the courses that they are interested in are not available at their convenient time and place. So, we have decided to give them a unique opportunity for them to learn and obtain necessary skills in a very convenient way at any time from anywhere.
Who We Are
We are an online course provider who wants to make sure that the students would be able to learn everything there is a need for them to learn regarding the course that they have enrolled in on our site. So, we see to it that they would be provided with the highest possible standard of online learning. That way, students would be able to use it in the real world – the employment world and at their desired field of interests.
Certification
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.
