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- Duration / Course length: Upto 7 Hours Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Transform your administrative skills with our Office Administration course. This program is perfect for anyone looking to excel in office management and support roles. You’ll learn how to handle everyday tasks efficiently, from managing meetings to improving your communication skills.The course covers essential topics like business writing, telephone etiquette, and conflict management. It’s designed to make you a more effective administrator, helping you organize your work better and handle stress with ease. You’ll also pick up valuable skills in negotiation and time management.
By the end of this course, you’ll be well-equipped to tackle any administrative challenge. Whether you’re aiming for a promotion or just want to become more efficient in your current role, this course will give you the tools you need to succeed in office administration.
Learning Outcomes:
- Master essential skills for effective office administration.
- Improve business writing and communication techniques.
- Manage meetings and provide constructive feedback.
- Develop strong organisational and time management skills.
- Handle telephone etiquette and negotiation scenarios with confidence.
- Learn strategies for managing stress and resolving conflicts.
- Module 1: Introduction to Office Administration
- Module 2: Skills of an Effective Administrator
- Module 3: Business Writing Skills
- Module 4: Communication Skills
- Module 5: Managing Meetings and Giving Feedback
- Module 6: Organisational Skills
- Module 7: Telephone Etiquette
- Module 8: Negotiation Techniques
- Module 9: Conflict Management
- Module 10: Stress Management
- Module 11: Time Management
Eligibility / Requirements
To enrol in this course, you only need a basic understanding of English and an internet connection.
Job roles this course is suitable for:
Administrative Assistant , Office Manager , Executive Assistant , Office Coordinator , Administrative Coordinator , Personal AssistantAbout IOMH - Institute of Mental Health
The IOMH (Institute of Mental Health) is dedicated to empowering individuals like you to unlock your full potential and thrive in multiple areas of life. Whether you're seeking personal growth, professional development, or support in overcoming life's challenges, we have the resources and expertise to guide you on your transformative journey.
Our Vision: At the IOMH (Institute of Mental Health), we envision a world where every person is inspired to embrace change, overcome obstacles, motivate others, and find hope in the face of adversity. We believe that through education and support, individuals can tap into their inner strength and create meaningful transformations in all aspects of life.
Our Mission: Our mission is to break barriers and ignite the spark of possibility within you. We are committed to offering a diverse range of courses and programs that encompass variousniches, allowing you to explore and excel in multiple areas of interest. Our skillfully crafted content, designed by specialists, provides you with the knowledge and skills you need to become a well-rounded and empowered individual.
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