- Duration / Course length: Upto 2 Hours Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
The ability to negotiate and resolve conflict is beneficial for any profession and personal life as well. Learn these two highly valuable skill sets within one place with our Negotiation and Conflict Resolution Training course. This course will help you level up your ability to win at negotiation and effectively resolve conflicts.Through the comprehensive course, you will understand the core principles of conflict resolution. The informative modules will teach you effective strategies for managing conflict. Here, you will get a detailed lesson on negotiation styles, processes and procedures. In addition, the course will train on multi-party negotiation, cross-culture negotiation and emotional intelligence.
By the end of the course, you will be able to of master the key skills for conflict resolution and negotiation. So, enrol now and add valuable skills to your resume.
Negotiation and Conflict Resolution Training
- Module 1: Understanding Conflict
- Module 2: Conflict Management
- Module 3: Understanding Negotiation
- Module 4: The Negotiation Process and Preparation
- Module 5: Powerful Negotiation Tool
- Module 6: Emotional Intelligence
- Module 7: Cross-Cultural Negotiation
- Module 8: Multi-Party Negotiations
- Module 9: Using Your Personal Negotiating Power
Eligibility / Requirements
This Negotiation and Conflict Resolution Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.
Job roles this course is suitable for:
Conflict Resolution Specialist , Corporate Negotiator , Mediation Consultant , Sales Manager , Human Resources Manager , Legal MediatorAbout John Academy
John Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online course provider, we are aware of the fact that there are a lot of people out there who consider themselves to be very curious learners but the courses that they are interested in are not available at their convenient time and place. So, we have decided to give them a unique opportunity for them to learn and obtain necessary skills in a very convenient way at any time from anywhere.
Who We Are
We are an online course provider who wants to make sure that the students would be able to learn everything there is a need for them to learn regarding the course that they have enrolled in on our site. So, we see to it that they would be provided with the highest possible standard of online learning. That way, students would be able to use it in the real world – the employment world and at their desired field of interests.
Certification
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.
