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IOMH - Institute of Mental Health Leadership Diploma IOMH - Institute of Mental Health
  • Duration / Course length: Upto 2 Hours Start now
  • Accredited by: CiQCPD Qualification Standards
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

Great leaders are not born; they are made. This Leadership Diploma course will help you become the leader you aspire to be. You will learn the essential skills that define effective leadership and how they can transform your career.

The course covers key topics such as the connection between leadership and customer satisfaction, the differences between a leader and a manager, and the common mistakes leaders make. You will also learn how to build strong relationships with your team and motivate them to achieve great results.

Whether you are looking to advance in your current role or start a new career, this course is for you. By the end, you will have a solid understanding of what it takes to lead effectively. Join us and take the first step toward becoming the leader you have always wanted to be.

Learning Outcomes

Understand the core principles of Leadership.
Analyse the connection between Leadership and customer satisfaction.
Identify the common fails of Leadership and how to avoid them.
Develop strategies to improve team dynamics.
Learn how to motivate and engage followers effectively.
Enhance your ability to ask the right questions as a leader.

Course Curriculum
  • Module 1: What This Course Is All About
  • Module 2: Introduction to the Problem
  • Module 3: The Link Between Leadership and Customer Satisfaction
  • Module 4: Who Put YOU In Charge?
  • Module 5: What Does a Leader Actually Do?
  • Module 6: Leader or Manager?
  • Module 7: Followers Want Many Things But It All Boils Down To This
  • Module 8: Understand You!
  • Module 9: The 6 C's
  • Module 10: The 'Fails' of Leadership
  • Module 11: Introduction to the ‘Fails’
  • Module 12: Failure of Purpose
  • Module 13: Failure to Meet Individuals Regularly
  • Module 14: Failure to Close the Loop
  • Module 15: Failure to Elicit Challenge
  • Module 16: Failure to Provide Specific Feedback
  • Module 17: Failure to Thank
  • Module 18: Failure to Be Visible
  • Module 19: Overriding Factors
  • Module 20: Consistency Not Intensity
  • Module 21: The Most Important Question a Leader Can Ask
Who is This Course For?
  • This course is ideal for aspiring leaders looking to enhance their skills.
  • It suits managers who want to improve team engagement and performance.
  • Professionals in any field who wish to understand the principles of effective leadership will benefit.
  • Those interested in developing their ability to influence and motivate others will find valuable insights.
  • Anyone wanting to improve customer satisfaction through better leadership practices will gain essential knowledge.
Career Path 
  • Team Leader - £25K to £40K/year
  • Project Manager - £30K to £55K/year
  • Operations Manager - £35K to £60K/year
  • Human Resources Manager - £30K to £55K/year
  • Business Consultant - £40K to £70K/year
Updated on 29 October, 2024

Eligibility / Requirements


To enrol in this course, you only need a basic understanding of English and an internet connection.

About IOMH - Institute of Mental Health

The IOMH (Institute of Mental Health) is dedicated to empowering individuals like you to unlock your full potential and thrive in multiple areas of life. Whether you're seeking personal growth, professional development, or support in overcoming life's challenges, we have the resources and expertise to guide you on your transformative journey.

Our Vision: At the IOMH (Institute of Mental Health), we envision a world where every person is inspired to embrace change, overcome obstacles, motivate others, and find hope in the face of adversity. We believe that through education and support, individuals can tap into their inner strength and create meaningful transformations in all aspects of life.

Our Mission: Our mission is to break barriers and ignite the spark of possibility within you. We are committed to offering a diverse range of courses and programs that encompass variousniches, allowing you to explore and excel in multiple areas of interest. Our skillfully crafted content, designed by specialists, provides you with the knowledge and skills you need to become a well-rounded and empowered individual.

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