- Duration: 60 Hours
Course details
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travellers fulfil necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations
Key topics
- The travel and tourism industry and the working environment for travel professionals
- Geography and industry codes
- Travel documents and the airline passenger experience
- Air transport products and services
- Rail, hotel, car rental, cruise and tour products
- Customer service principles
- Airfares and ticketing
- The Amadeus system functionalities
Job roles this course is suitable for:
Reservations Agent , Travel Consultant , Travel Advisor , FLIGHT / TRAVEL CONSULTANTAbout YourOwn Institute of Training and Professional Development
Your Own Institute of Training and Professional Development is established in 2021 with the approval from DED and KHDA-Dubai.
A set of experienced Educational Experts, world class Trainers and Professional consultants who know the need and pulse of the working force, are behind this venture. This Institute is developed after doing immense market survey from the working force and the Corporates.
We collected feedback from them and realised what they want exactly to upgrade in their professional career. As the name suggests it is ‘YOUR OWN INSTITUTE’. We are committed 100% Customer happiness. Excellent consultation, career counselling based on TNA and world class training are our highlight. We at YOI, offer you a wide range of Professional courses. Whichever field you are working, we have a course for your Professional Development.
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